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Had to start from scratch because I lost my master password

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maxkgreene
maxkgreene
Community Member
in Memberships

Hi I followed the instructions on deleting the app and starting over since i lost my master password but I can’t seem to start a new account since it says my email is tied to an old one.

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  • Ben
    Ben
    Options

    Hi @maxkgreene

    Please email our sales team at sales@1password.com from the email address associated with your membership. They’ll be able to help with that. Thanks!

    Ben

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