Slow response with new macOS Safari extension

Leon Guan
Leon Guan
Community Member

I am on mojave with 1Password latest beta. The new safari extension of 1P feels bad on it's response. Some time click on the extension button or use shortcut key will take 1-2 seconds to bring up the window. The extension used to be very reponsive before, but as soon as the major updates, openning 1P via extension is very unpleasent. Sometime it can show up right away, but most of time, it took seconds to show up. That's no more slick feeling.....


1Password Version: 7.2-beta1
Extension Version: 7.2-beta1
OS Version: OSX 10.14
Sync Type: Not Provided

Comments

  • rudy
    edited September 2018

    @Leon Guan,

    If 1Password 7.app isn't running then that is absolutely normal speed if you click on the toolbar icon. As the extension has to go launch the main application and the extension helper process before it can then process any requests you've given it.

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Leon Guan: The main 1Password window can be closed. 1Password mini will continue running in the background (and show up in the menu bar, if you have that option enabled) so that you can still use 1Password in your browser.

  • @Leon Guan,

    We'd certainly be interested in seeing a diagnostics report to see if there are any clues there: https://support.1password.com/diagnostics/

This discussion has been closed.