Can't choose the exists categories but only one while create new item on Android.

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mcZ0ne
mcZ0ne
Community Member
edited September 2018 in Android

Hi, Teams!

I used 1Password on PC(browser) and ios and already have some categories.

Now I'am using Android app.

But when I want to create a new item on Android, I can't choose these categories but only one, It's weird and inconvenient so much.

FYI just see my snapshots:

My categories:

When I click +:

My app version:

Looking forward to your feedback, hopefully, and thank you please!


1Password Version: 7.0.5
Extension Version: Not Provided
OS Version: Android 8 MIUI 9.6
Sync Type: App

Comments

  • Thanks @mcZ0ne. I'd like to ask you to create a diagnostics report from your Android device:

    Sending Diagnostics Reports (Android)

    Attach the diagnostics to an email message addressed to support+forum@agilebits.com.

    With your email please include:

    • A link to this thread: https://discussions.agilebits.com/discussion/95746/cant-choose-the-exists-categories-but-only-one-while-create-new-item-on-android#latest
    • Your forum username: mcZ0ne

    That way I can "connect the dots" when I see your diagnostics in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so I can track down the diagnostics and ensure that this issue is dealt with quickly. :)

    Once I see the diagnostics I'll be able to better assist you. Thanks very much!

  • mcZ0ne
    mcZ0ne
    Community Member
    Options

    @peri Thanks for your feedback. I've sent diagnostic mail. the support ID is: [#XSD-25661-588]

  • peri
    edited February 2019
    Options

    Thanks! We'll take a look and get back to you soon!

    ref: XSD-25661-588

This discussion has been closed.