I got *attempt to write a readonly database* error on migrated encrypted mac.
I did migrated to new computer and I lost ability to edit and add passwords. The license is fine.
1Password Version: 7.0.7
Extension Version: Not Provided
OS Version: OSX 10.13.6
Sync Type: Not Provided
Referrer: forum-search:I got attempt to write a readonly database error on migreted encrypted mac.
Comments
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Hi @Phelippe,
Did you use Migration Assistant or Time Machine to perform the migration to the new computer? If so we have seen a few cases recently where doing so resulted in incorrect file system permissions being set on files important to 1Password. I’m sorry for the trouble. In order to best assist you with this I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to
support+forum@agilebits.com.With your email please include:
- A link to this thread:
https://discussions.agilebits.com/discussion/93961/i-got-attempt-to-write-a-readonly-database-error-on-migrated-encrypted-mac - Your forum username:
Phelippe
That way we can "connect the dots" when we see your diagnostics in our inbox.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here so we can track down the diagnostics and ensure that this issue is dealt with quickly. :)
Once we see the diagnostics we'll be able to better assist you. Thanks very much!
Ben
0 - A link to this thread:
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this was Migration Assistant + Time Machine Backup
I will send report.
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Sounds good. Happy to take a look. :)
ref: MWZ-63794-216
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No solution for now. Fallowing hint around permissions I am proceed with uninstall ( clean ) and install app.
... :( did not helped
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Fix provided by email from support helped!
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I have the same problem. I am in a family account. I wiped my computer and then used a time machine backup using migration assistant to get my apps and mac account back. However, it won't save my passwords and is giving me the same error.
Model Identifier: MacBookPro11,4
System Version: macOS 10.13.6 (17G65)
1p version: 7.0.70 -
Please try these steps:
- Restart your Mac and hold down Command+R keys until you Apple logo appears on the screen.
- Open Terminal from the Utilities menu.
- Type in
resetpasswordand hit enter / return. A Reset Password window will open. - Select your username from the drop-down menu labeled Select the user account (NOT System Administrator/root).
- Click the Reset button at the bottom of the window in the Reset home folder permissions and ACLs section.
- Quit the Password Utility and go back to the main recovery screen.
- On your keyboard, press Cmd + Q and restart your computer (or select Apple logo > Restart from the menu bar). It's very important that you don't hold down the power button to exit the recovery session, or the ACL reset won't be performed.
Thanks.
Ben
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@Ben I followed steps 1-3. In step 4 there was no dropdown menu, just the option to reset my user account, which I did. Step 5 no reset button, just an arrow. Step 6 I believe it automatically restarted. I finished the process the best I could. However, I am still receiving the same error.
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Thanks @JacksonMin. Please follow the instructions here to send us a diagnostic report. That way we’ll be able to provide more specific instructions.
Ben
ref: FEA-87214-723
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i also have this issue ,and i sent my Diagnostics Reports.
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@arthur001: Thanks for getting in touch! Unfortunately this can happen when the file permissions are incorrect, often due to moving the data from another Mac or user account.
Anyway, I've found your email, and I'll reply there shortly. :)
ref: GCY-97223-442
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I also experienced this issue, support ID [#IIS-21511-948]. Please follow up, thank you!
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@leowang6688: Yep. You've also given ownership of some of 1Password's data files to another user account. Thanks for letting me know the Support ID. I'll get back to you via email shortly!
ref: IIS-21511-948
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I am experiencing the same problem now after migrating to my new Mac and I can't find the ticket with the solution.
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Hi I too am having this problem after restoring from a backup with Migration Assistant.
Error reads "attempt to write a readonly database"
<3 plz help0 -
@Marcosi: Please generate a diagnostic report so we can take a look:
https://support.1password.com/diagnostics/
Please send it to support@1password.com and add the following Support ID (including the square brackets) to the subject of your diagnostics email before sending:
[#KYM-82854-282]
If you’re reading this and you are not Marcosi, this Support ID is for Marcosi only. Please ask us for your own if you also need help.
This will link it to our current conversation. Once we see it we should be able to better assist you. Thanks in advance!
ref: KYM-82854-282
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@slay: Please generate a diagnostic report so we can take a look at your setup:
https://support.1password.com/diagnostics/
Please send it to support@1password.com and add the following Support ID (including the square brackets) to the subject of your diagnostics email before sending:
[#XYP-11635-871]
If you’re reading this and you are not slay, this Support ID is for slay only. Please ask us for your own if you also need help.
This will link it to our current conversation. Once we see it we should be able to better assist you. Thanks in advance!
ref: XYP-11635-871
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Anyone else having a similar issue should follow Ben's instructions above so we can help. Thanks!
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Same issue after migrating to new Mac using Time Machine backup. Sent support email w/ diagnostic report:
support ID is [#BWY-27965-992]Thanks.
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Thanks, I'll take a look and get back to you there shortly.
ref: BWY-27965-992
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Same issue here after using Migration Assistant via time machine backup. Support email sent with diagnostic report, [#BSV-67767-318]. I haven't heard anything back beyond the initial auto-reply so if someone could take a look I would really appreciate it.
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I found a solution, though not sure if it's the official one. I followed https://support.1password.com/starting-over/ to delete the local data, then on relaunching the app it picked up my account and reloaded the data. Everything is working fine now.
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@adamprime: Glad that helped! That will definitely work for folks who have all of their data in a 1Password.com account already. Just want to make sure people aren't nuking their data otherwise. :scream:
ref: BSV-67767-318
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