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Lost Master Pass, Deleted Data, What Next?

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rbra1
rbra1
Community Member

I lost my master password, so I had to delete my data (re: the suggestions given in FAQ). It's not clear how to reset my account from here. What do I do next?


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Comments

  • AGAlumB
    AGAlumB
    1Password Alumni
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    Indeed, if you just reset the app, that won't have any effect on your account. But I see that you also emailed us separately and Sarah was able to help you there.

    In case it helps anyone else, we can assist in deleting your account if you shoot us an email at sales@1password.com

  • rbra1
    rbra1
    Community Member
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    Sarah got back to me super quickly and deleted my account (on my request) so I could reinstate it.

    Thanks for your help! Glad to be back using 1Password!

  • AGAlumB
    AGAlumB
    1Password Alumni
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    Sounds good! Glad everything's good now, but we're here if you need anything else. :chuffed:

This discussion has been closed.