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Can I change how I pay for my subscription?

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wkann
wkann
Community Member
in Memberships

My subscription is currently being managed through iTunes. I was wondering if there was a way to change that. I am moving away from using Mac and would like to manage my subscription another way.

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Referrer: forum-search:Change subscription payment method

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  • AGAlumB
    AGAlumB
    1Password Alumni
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    @wkann: Yep! If you cancel through Apple, we can switch you over to billing through the website:

    https://support.apple.com/en-us/HT202039

    Once you've done that, let us know by emailing us from your account's registered address, and post the Support ID you receive here so we can take a look. :)

  • wkann
    wkann
    Community Member
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    OK, that is done. What is the e-mail address I need to send to and where is the support ID that I received here?

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    @wkann: support@1password.com is fine, and the Support ID will be given to you by the autoresponder. Let me know what it is and I'll be able to find you email. :)

  • wkann
    wkann
    Community Member
    Options

    support ID is [#SLR-94224-675]

  • AGAlumB
    AGAlumB
    1Password Alumni
    Options

    Thanks! We'll continue the conversation via email. :)

    ref: SLR-94224-675

This discussion has been closed.