Retrieving Vaults after Phone Replacement

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rthompson3
rthompson3
Community Member

I had to replace my iPhone 6 wks ago. I had three vaults on my iPhone. A primary vault, one for my husband's passwords and one for my work accounts. Since then, I have been using my primary vault but just today that my other two vaults (my husband's and my work vaults) are missing. Please help!!!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Had to replace my iPhone 6 wks ago. I have primary vault, but don't have other two

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  • rthompson3
    rthompson3
    Community Member
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    I have 7.2.1 version of iPassword, I have iPhone 8+, and I sync through iCloud

  • rob
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    Hi, @rthompson3.

    It sounds like you no longer have access to your old iPhone – is that correct? Did you ever have your vaults synced to another device like a Mac or Windows computer?

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