1Password Mini syncing problem after updating to Mojave

I have 1Password Version 6.8.8 (688001), syncing through Dropbox. I updated to Mojave and now I'm getting regular notifications from 1Password Mini:
1Password Sync
Problem detected
Update preferences
Clicking on "update preferences" in the notification doesn't do anything, so I went to the Preferences menu within 1Password and looked at Sync. It's set up to sync through Dropbox, as before, and shows the last sync happened an hour ago. Not sure what else to do here to get syncing back. I have the latest version of the Dropbox app (60.4.107).


1Password Version: 6.8.8
Extension Version: Not Provided
OS Version: macOS Mojave 10.14
Sync Type: Dropbox

Comments

  • LarsLars Junior Member

    Team Member

    Welcome to the forum, @rstander! I'm sorry for the trouble. Please restart 1Password for Mac and Dropbox (or just logout of your user account, then back in), and see if the problem persists. Let me know what you discover! :)

  • Hi Lars,

    I tried unlinking my Dropbox account and quitting out of 1Password. Then I restarted my computer, relinked Dropbox and re-opened 1Password. And just got the same notification from 1Password Mini about a sync problem.

  • LarsLars Junior Member

    Team Member

    @rstander - OK, thanks for checking that. I can't be certain, but I'd wager that either your Dropbox app is out of date, or you're using an older .agilekeychain format for sync (or trying to). Make sure Dropbox is up to date, and then if your vault(s) are in the older Agile Keychain format on Dropbox, try these instructions to convert to the newer OPVault format. Make sure you do this with ALL vaults, if you have more than one. Let me know how that goes for you. :)

  • Thanks Lars. Dropbox is definitely up to date (double checked!) so I'll try the steps to convert to the OPVault format.

  • LarsLars Junior Member

    Team Member

    @rstander - let us know what happens. :):+1:

  • Converting to OPVault format seems to have done the trick -- I haven't gotten any more notifications since doing that. Thanks for your help @Lars!

  • LarsLars Junior Member

    Team Member

    @rstander - excellent! Glad I was able to help. :)

This discussion has been closed.