I cannot install 1password to my phone from a new computer!

My phone will not allow me to connect with 1password from my new computer


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I cannot install 1password to my phone from a new computer!

Comments

  • the phone will not accept my master pass word

  • LarsLars Junior Member

    Team Member

    Welcome to the forum, @wallace8343! I'm sorry for the difficulty. Without a little more information, however, it's difficult to say what might be wrong and how we can best help. Can you please tell us:

    1. What specific version of 1Password for Mac do you have installed
    2. What specific version of macOS are you using
    3. What specific version of 1Password for iOS do you have installed
    4. How are you syncing your 1Password data, on both the iPhone and the Mac? 1password.com account? Dropbox? Something else?

    Thanks in advance for the additional information. :)

  • I cannot contact 1password to sign on for a membership! My passwords do not work!

  • LarsLars Junior Member

    Team Member

    @wallace8343 - I'm sorry for the misunderstanding, but you are contacting 1Password, right now. Can you please answer the questions I asked above, as well as clarify for us what specifically not working for you? Specific steps/goals would be helpful. Thanks in advance. :)

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