Transfer to a new iMac

Welcome to the forum, @nadiaknechtle! I'm sorry to hear about the crash -- that can be tough to recover from. :( Let me try to help make it a bit easier for you. First, the actual 1Password application itself doesn't need to be recovered. If you are still using the same Apple ID you used to purchase 1Password originally, you can install it directly from the Purchased tab of the Mac App Store on your new Mac.

The more important question is your data: before the crash, were you syncing your 1Password data via any method? 1password.com account? iCloud? Dropbox? Or were you not using sync?

@nadiaknechtle - not quite, no. You'll need to use the same Apple ID to be able to access your paid version of 1Password 6 for Mac, but once you install it, it will be as if you are a brand-new user. At the first-run screen, choose iCloud as your data source, and your data should be imported.

:) :+1:

@nadiaknechtle - did you download 1Password 6 for Mac from the Purchased section of the Mac App Store? Or did you download 1Password 7 for Mac from the regular front page (or did you download it from us)? If you're not sure, click the 1Password menu in your Mac's menubar and then "About 1Password." You'll see the version number there.

If you downloaded 1Password 7 for Mac, that will be why you cannot add or edit items: because version 7 is a new version and requires either a new standalone license, or a 1password.com membership.

@nadiaknechtle - 1Password 7 for Mac from that Mac App Store has no direct purchase option. If you want to use version 7 (and that's the version we'd recommend, given that it's the one that's current), you would need to download it from us. If you are certain about using the older version 6, then you would need to download that from the Purchased section of the Mac App Store. It's one of the tabs along the top of the store. Click that and then look for the 1Password icon and click "Install" to the right.

Both our version and the Mac App Store version can sync your data via iCloud quite well.

@nadiaknechtle - just to make sure you're aware: you can uninstall your current, Mac App Store copy of 1Password 7 for Mac and download it from us, then you'll be able to purchase a standalone license for $49.99.

If you want to revert to the previous version then yes, uninstall the current version by first making sure you Quit 1Password 7 Completely by typing ^⌥⌘Q (or just holding down the Control and Option keys as you choose Quit from the 1Password menu). After that, visit the Purchased section as I mentioned in my last post. Your data is not at risk because you sync via iCloud.

@nadiaknechtle - you're quite welcome. :) :+1:

@LeonK: Formatting the drive will erase everything you had on it. If you're selling it to someone you do not necessarily know or trust, it would be best to use the Security Options to Secure Erase the drive by writing zeros over the whole thing, to thwart any attempts at data recovery. None of that will affect your data in Dropbox though (unless you manually delete files from Dropbox while the computer is running, so that those changes sync).

@LeonK - regarding sync, a few observations. First, we wouldn't recommend an option if we didn't think it was reliable enough for people's data. Dropbox was our first cloud sync (and cross-platform) sync method, and it remains an excellent choice. iCloud became possible later, and it works very well if you're an all-Apple user and you have only a single Primary vault (iCloud only works on the first, Primary, vault). However, in 2015, we debuted a new "sync" engine: 1password.com accounts. I put "sync" in quotes because 1password.com is so much more than just sync. Even if you look only at the sync aspect, however, 1password.com accounts represent far and away our best option to date. One aspect of both iCloud and Dropbox sync is that they remain (for us) 3rd party sync solutions with limited and generic APIs that we must make the best of. Again, if we didn't think they worked well enough for your data and our own, we wouldn't use them. But with 3rd party, advanced sync, those engines are not written specifically for your 1Password data in the way that 1password.com is. It's what allows us to offer things like iterative item history, recovery of accounts in 1Password Families and 1Password Teams, etc. So, if you ask us: what's the best sync method, we're always going to tell you "1password.com"

If you're resolved to stick with standalone 1Password and manual, advanced sync setup, then the main differentiator is whether you have more than a single vault (if you do, Dropbox) and if you want to to be able to use your data on non-Apple devices (again: Dropbox).