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Charlie1
Charlie1
Community Member
in Memberships

Hi - My internet went down when I was in the middle of signing up last. It looks like the account was created but I never received a secret key or an emergency kit or anything so I can't sign into my account, but I also can't create a new one because it says an account already exists. Can you please just cancel my account so I can begin the sign up process again? Thanks

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Comments

  • Meek
    Meek
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    Hey @Charlie1, sorry to hear about the trouble signing up! I can definitely help with that, but we'll need to continue over email as we need to verify your email address before we can delete the account. Could you send us an email to support+forum@1password.com from the email address used to sign up? Please include a link to this forum thread, and reply here with your Support ID that you'll receive in an automated email. That'll help us connect the dots.

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