Does 1Password use Stripe for their verification?

I got a message today that 1Password could not charge my card for my subscription services. Most frequently when I see this, it is because the product is using Stripe, a 3rd party credit card manufacturer for their credit card processing software. If you are, can you please open a ticket with Stripe support so we can take this taken care of.

I guarantee I have enough money. For some reason the Stripe library just doesn't like my card.


1Password Version: Not Provided
Extension Version: Not Provided
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Sync Type: Not Provided

Comments

  • BenBen AWS Team

    Team Member

    Hi @zhardy

    We are using Stripe. Could you please send us an email to [email protected] from he email address associated with your account? When you email in you'll get a support ID. Please post that ID here so that we can follow up.

    Thanks.

    Ben

  • Thanks, Ben. My ID is #NEB-31831-373.

  • BenBen AWS Team

    Team Member

    Thanks @zhardy. I believe all of our billing folks have gone home for the day at this point, but I'll make sure this gets their attention ASAP.

    Ben

    ref: NEB-31831-373

This discussion has been closed.