I have already made a support request [#BSP-34682-789] but maybe someone else can help as we want to start using 1password as quick as possible.
so we have created a new family account with a family shared mail address. Then we have added two adults. Both of the adult accounts had a premium subscription back in 2018 but it is expired.
Invite process took some time but finally worked and within the family account (that is in trial but with added cc) we can see both members.
However if we now use the iPhone app and open 1password there is still the information that our accounts are frozen. The system does not seem to recognize that we now are part of the family. How can we change that?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided