The 1pass icon is in my browser tool bar and pops up read only. I cannot save logins.

markirwinmarkirwin ✭
in Windows

The 1pass icon is in my browser tool bar and pops up read only. I cannot save logins. Win 10

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:1pass is read only but icon appears in Chrome browser

Comments

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @markirwin,

    Thanks for writing in.

    Do you have a license for 1Password 7 for Windows or a 1Password.com account?

    Read-only mode occurs when you add a standalone vault to 1Password 7 and you don't have a paid license to use it. We do not have a free version of 1Password.

  • markirwinmarkirwin ✭

    I received an email with this msg after signing up "You’re all signed up! Now’s a great time to get the apps so you can sign in to your 1Password account from anywhere."

  • MikeTMikeT Agile Samurai

    Team Member

    Hi @markirwin,

    That's the 1Password account, it sounds like you haven't sign in to your new 1Password account yet.

    Here's how:

    1. In your browser, sign in to your account on https://my.1Password.com.
    2. Click your account name in the top right and choose Get the Apps.
    3. Scroll down to step 2 and click the blue button labeled Add your account details and then 1Password should open up asking for your master password.

    After that, you should be signed in and the read-only message will go away.

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