clipboard does not capture credit card information

David ZDavid Z Junior Member

context: 1Password 7 Version 7.2.6.BETA-0 (70206000) AgileBits Beta and version 7.2.7 on iOS 12.2
issue: copying credit card numbers
reproduction: clicking “copy” or going in to edit and copying a credit card number
expected behavior: the results of copy will go into my clipboard and I can paste into a credit card field
actual behavior: my clipboard does not contain the data on multiple platforms; pasting gets me the last non-credit card information I had added to the clipboard.

note: I’ve run 1PW diagnostics and have a zip file. I can’t attach it here, but I sent it to you under separate cover attached to ticket [#MEQ-13367-261] that’s been gathering dust since 1/28/19.

1Password Version: 7.2.6.BETA-0 Mac 7.2.7 iOS 12.2
Extension Version: 70206000
OS Version: MacOS 10.14.4 and iOS 12.2
Sync Type: via AgileBits
Referrer: forum-search:credit card


  • ag_kevinag_kevin Junior Member

    Team Member

    Hi @David Z ,

    I'm sorry for the late reply. We’ve received a large influx of support requests lately and are working very hard to catch up.

    I see that someone has replied to your ticket. They should be able to resolve the issue.


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