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Read-only mode after signing up for Family Trial

yorktownman
yorktownman
Community Member

Signed up for family trial. Try to save login info for any site, and get a '1password in read-only' mode.
How do I fix?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @yorktownman: If what you're seeing is "read-only mode", that means you're using the app with a standalone (local) vault, not a 1Password account. Please sign into your account in the app:

    https://support.1password.com/add-account/

    Otherwise 1Password has no way of knowing if you have a membership, etc. I hope this helps. Be sure to let me know if you have any other questions! :)

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