I was managing my email through my 1password account and I forgot my master password. Help!

manthar
manthar
Community Member

I was managing my email password through my 1password account. I let Touch ID expire and I can't seem to get my master password right. Is there anyway to recover both my master password and my email address? Is there anyway to recover my email password?


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Referrer: forum-search:forgotten password

Comments

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @manthar! I'm sorry for the trouble. We don't have any access whatsoever to the contents of your data, so we wouldn't have any way to help you with your email account -- except by perhaps helping jog your memory regarding your Master Password. Unfortunately, we don't have any way to simply "reset" your Master Password either -- that would be a security hole if we could -- so the best thing to do is try the steps outlined in this support article to see if you can remember/enter it. Let us know how you get on! :)

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