New accounts won't save username

Hi, the last accounts i've created weren't properly saved on 1Password.

Example:
https://drive.explaineverything.com/discover/registration?welcome=true

I've created an account and only the password has been saved. Is this normal ?


1Password Version: 7.2.x
Extension Version: Not Provided
OS Version: MacOS
Sync Type: iCloud

Comments

  • Lars
    Lars
    1Password Alumni

    @feliperubin - I'm not sure what method you used to try saving this Login item in 1Password, but creating a dummy account for me just now worked perfectly, as intended. Did you use this process? If not, that's the recommended way to save Login items in 1Password; try that in the future. If you do find sites that aren't working using that method (not often, but it can happen depending on the coding of the page itself), you can (should) save the item manually instead. Between those two procedures, the vast majority of sites can be successfully saved in 1Password and later used to fill correctly.

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