hi i have been billed for your app but i dont use it or have it on my computer so how do i get a ref

how do i go about getting a refund for this product


1Password Version: Not Provided
Extension Version: Not Provided
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Referrer: forum-search:billed and i dont use the app

Comments

  • BenBen AWS Team

    Team Member

    Hi @trevor1959

    Normally 1Password memberships are non-refundable, but you can cancel it so that you aren't billed further. You can read more about our refund policy here:

    1Password refund policy

    If that does not address your concern I would recommend reaching out to our billing specialists at [email protected] with a copy of any relevant documentation including receipts. I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

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