1Password Windows app lags

Hello

Each time I try to open Windows app, there is at least 10 seconds delay. Here is a video about it.

https://youtu.be/dnwqv2V6yYA

What can I do?


1Password Version: 7.3.684
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • Greg
    Greg
    1Password Alumni

    Hi @Naxterra,

    Thank you for getting in touch and using 1Password!

    To get a better idea of what is happening, I'd like to ask you to create a Diagnostics Report from your PC, where you see these performance issues:

    Sending Diagnostics Reports (Windows)

    Attach the Diagnostics Report to an email message addressed to support+windows@agilebits.com.

    Please do not post your Diagnostic Report in the forums, but please do include a link to this thread in your email, along with your forum handle so that we can "connect the dots" when we see your report in our inbox. Thanks! :+1:

    Cheers,
    Greg

  • Greg
    Greg
    1Password Alumni

    Hi @Naxterra,

    I found your report on our side. We will take a look and get back to you via email. Thanks! :+1:

    ++
    Greg

    ref: PWG-88399-171

This discussion has been closed.