Mojave OS - Safari and Chrome extensions will not autofill passwords

Extensions are latest versions. I have both 1 Password 6 and 7 - would that be the issue? Also, if I go to the actual app and right-click and ask to open the site - it will open a website but will not auto-fill. Please help!


1Password Version: 6 and 7
Extension Version: Safari 7.3.1 - Chrome 4.7.5.90
OS Version: Mojave
Sync Type: Dropbox
Referrer: forum-search:autofill

Comments

  • BenBen AWS Team

    Team Member

    Hi @rwizman

    1Password 6 and 1Password 7 will compete for communication with the browser extensions. We don't recommend having both installed on the same computer. I'd recommend removing 1Password 6 and then restarting the Mac. Please let me know how that turns out.

    Ben

  • hello, I have uninstalled password 6 on mac and restarted and it didn't change anything. Still won't autofill

  • BenBen AWS Team

    Team Member

    @rwizman

    I'd like to ask you to create a diagnostics report from your Mac:

    Sending Diagnostics Reports (Mac)

    Attach the diagnostics to an email message addressed to [email protected].

    With your email please include:

    • A link to this thread: https://discussions.agilebits.com/discussion/105768/mojave-os-safari-and-chrome-extensions-will-not-autofill-passwords#latest
    • Your forum username: rwizman

    That way I can "connect the dots" when I see your diagnostics in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so I can track down the diagnostics and ensure that this issue is dealt with quickly. :)

    Once I see the diagnostics I'll be able to better assist you. Thanks very much!

    Ben

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