Upgrading to 1Password 7 with membership trial

@phil1844: I'm sorry for the confusion. A Secret Key is part of a 1Password membership account. If you haven't signed up for a 1Password membership, you never had an account or Secret Key. It sounds like you were using the standalone 1Password app and syncing your data using Dropbox. If that's the case, you just need to use that same vault when setting up 1Password 7. From there, you can migrate to a 1Password membership and invite your family if you want to. Let me know if you have any questions. :)

@phil1844: Thanks for getting back to me! I don't have a lot to go on, but it sounds like you

1. purchased 1Password 6,
2. were using it with an AgileKeychain vault syncing with Dropbox,
3. installed 1Password 7,
4. converted to the newer OPVault format (so you have that in Dropbox now instead),
5. and are unable to add/edit data now because you don't have a membership or license for 1Password 7

From your description, it doesn't sound like you have a 1Password membership account, which would be why you can't find your Secret Key (you don't have one). But just to be sure, in 1Password, is all of your data in the Primary vault ("On this Mac") you're syncing with Dropbox currently? If so, there's no 1Password membership account involved with that, but you can follow this guide to sign up, migrate your data, and setup all of your devices:

Move your existing 1Password data to a 1Password account

Then you'll have an Emergency Kit with a Secret Key, and you should be all set, but let me know if you have any questions along the way. :)

@phil1844: Hey, I'm happy to help any way I can. Thanks for the additional details. :)

Let's focus on one thing at a time, as it sounds like you're installing 1Password X in your browser, which requires a 1Password membership account; so it would be good to start by migrating to a 1Password membership account first, and that will simplify things for you greatly. You've got your data in data in 1Password 7 already ("Primary On Dropbox"), so that's good. What needs to be done is

1. Sign up for the account
2. Save your account's Emergency Kit (which will also include your Secret Key)
3. Migrate your data to the account
4. Sign into your account on all your devices
5. Remove any old (Primary) vaults from your devices, so you have the same (account-only) setup everywhere

The guide I linked above will take you through all the steps to accomplish that, probably in less than 10 minutes; and if you have any questions along the way let me know. I'll be around. :)

Thanks. Steps 1-3 complete on my Mac. I see my old data in the Mac OS app and in my account at 1password.com. On both I see 2 vaults: private (with my data) and shared (empty so far), but no old vault. I don't see an "old (Primary) vault" in either place. Does this sound correct? (I haven't tried to update my iOS devices yet.)

@phil1844: Yes! That sounds exactly right. :) :+1:

From there, following "Set up your other devices" at the end of the guide, that will give you instructions to make sure you're signed into your new account and remove any old (Primary) vault everywhere.

Also, I am now able to sign into the 1PW Safari extension and use it to autofill logins using my data. However, I haven't been successful in Firefox. Firefox asks me to sign in, which I do successfully, but when I try to use the extension it loops back to the sign-in request.

I'll start off by saying that I'd recommend using either 1Password X (which it intended to be used by itself, solely in the browser) or the 1Password desktop app/extension, not both, as that can cause some confusion. If you only use 1Password in your browser, 1Password X is probably the better choice. Otherwise the desktop app/extension combo will be more versatile for you.

That said, the Firefox issue could be a number of things. If you are resetting/clearing browser data and/or using private browsing, 1Password X won't be able to maintain your session and you'll need to sign in each time you want to use it. That will be less of an issue with the 1Password desktop extension since the app handles your account and its data. If you're still having trouble, let me know the Firefox version you're using, and any settings/extensions you've added there so I can test it.

Tonight I've tried logging in on one banking site using 1Password X. In Firefox (69.0.1), 1PW offered to autofill until I clicked somewhere else on the screen. In Safari (13.0) there was no such offer.

@phil1844: That's the confusion I was referring to: you're using something completely different in Safari versus Firefox. 1Password for Mac version 7 comes with the Safari App Extension built into it. That works identically to the companion 1Password desktop extension you can install in Firefox and other browsers:

https://support.1password.com/1password-extension/

You can get it here:

https://1password.com/downloads/#browsers

1Password X, which it sounds like you're using in Firefox currently, works very differently, because it cannot rely on the desktop app (it's designed for people who can't install the desktop app, like those using Linux, Chromebooks, or restricted work computers):

https://support.1password.com/getting-started-1password-x/

In either case, I couldn't see a way to force an autofill (as I could in 1PW 6). Does this exist?

I'm not sure what you mean by "force autofill", but you can either use the keyboard shortcut -- ⌘ \ -- or the 1Password toolbar button in the browser to select a login to fill.

In any case, I think that the desktop app and browser extensions might work better for me on my Mac, since I alternate between those two browsers in a single session. With the app/extensions I wouldn't have to sign into 1password.com on each browser, right? So I still would like to be able to use browser extensions, including Firefox.

Correct. That sounds like a good plan. The companion 1Password desktop extensions just talk to the 1Password app, so as long as you've setup 1Password for Mac with your account there won't be any further configuration required in the browser after installing the extension there, since the app does all the work. :)

OK, then. I'll stick with the app/extensions in both browsers. (I didn't even understand about 1Password X until you explained it here.) I've downloaded the Firefox extension from the link that you provided, and a quick test seems to show it working fine.

@phil1844: Awesome! Thanks for letting me know. That keeps things consistent between browser for you, which I think is nice. :)

Re autofill, I meant triggering 1PW to fill in the login fields when, for some reason, it doesn't do so automatically upon landing on that page. Tomorrow I'll try using the two techniques that you suggest and report if I have further problems. I'll also try updating my iOS dates as per your earlier advice. I assume that, if I have any further questions, I'll be able to add them to this thread.

Sounds good. Definitely let me know the exact steps you're taking and what's happening if you're still running into trouble. Using a specific URL as an example would help us make sure we're talking about the same thing too.

For now I'm going to sign off. Thanks again for your prompt assistance and for sticking with me on this. Much appreciated!

You're very welcome! I'm sure I'll catch you tomorrow. :)

@phil1844: Sorry for the confusion there. It sounds like you're having trouble because you're trying to follow the Mac instructions ("Switch to Vault") on your iOS device.

First, an important question:

Do you already have all your data in your new 1Password membership account (you can confirm this by signing into https://start.1password.com in a web browser)?

If so, you just want to have only that account (with its Private and Shared vaults) setup in 1Password on all your devices. If you prefer, having your Emergency Kit, you can reset the app on any device and just sign into your account to accomplish this.

But on the iPhone, it sounds like you are almost there, and just need to follow the iOS instructions to setup 1Password there:

1. Sign in to your new account.
2. Tap Settings > Vaults > Primary.
3. Tap Delete Vault.

That should do it, but let me know if you have any other questions. :)

@phil1844: Awesome! I actually copied those instructions directly from that article, just to make sure we were both on the same page (pun sort of intended), but I'm glad to hear that you're all set. If you need anything else, just let me know. :chuffed:

No worries! I also wanted to double- and triple-check in case there was some typo or error, as that could be confusing for everyone else too. Cheers! :)