I just upgraded from 6 to 7. Went fine on Mac. IOS app store just opens the old version. Help

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bill_raynor
bill_raynor
Community Member
in iOS

The app store only offers to open existing app, which does not connect to the new vault. How to fix this?

1Password Version: ??
Extension Version: Not Provided
OS Version: IOS 13.1.1
Sync Type: Not Provided
Referrer: forum-search:Upgrade does not connect to account

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  • bill_raynor
    bill_raynor
    Community Member
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    Never mind. Since you weren't responding I went digging in settings. Found what I needed in advanced ->Migrate data to account. It would be nice if you actually documented this, so I didn't spend and hour looking.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @bill_raynor!

    Thank you for the update! I am happy to hear you managed to get things sorted out already :)

    For future reference and for who will read this discussion in the future, here is the documentation page that shows how to move existing data to a 1Password account.

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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