why can't i change password on my Google account

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amyarai
amyarai
Community Member
in Mac

i can't get a new password into the Google part of 1 password

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: ug:mac/installing-extensions, ug:mac/saving-a-login, ug:mac/installing-extensions, kb:fix-website-login, kb:create-multi-page-login

Comments

  • tdig
    tdig
    Community Member
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    I am having the same problem

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @amyarai!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers, we will get back to you over there as soon as possible.

    Thank you for your patience!

    ref: WPW-33755-463

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @tdig! Welcome to the forum!

    What is the issue that you are experiencing exactly?

  • tdig
    tdig
    Community Member
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    Thanks for getting back to me. I finally figured it out

  • ag_ana
    ag_ana
    1Password Alumni
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    Thank you for the update @tdig. I am very happy to hear things are working as expected now.

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • tdig
    tdig
    Community Member
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    strike that I was wrong. I just sent an email with a description of the problem to support if you want to help me

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @tdig:

    We certainly want to help you :) After you have sent the email, you should have received a ticket number. Can you please share that here so we can locate your message and get back to you as soon as possible?

    Thank you!

This discussion has been closed.