Read first: Previous version support information


1Password 6 will not sync with iCloud on my iMac. Why?

iOS 13 and MacOS 10.1406
I tried to sync my Mac with my phone and it wasn't working until sunk with WLAN. But that created duplicate entries both on my phone and Mac. Now I can't sync my primary vault with iCloud. My biggest problem is the duplicated entries.


1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: MacOS 10.1406
Sync Type: iCloud
Referrer: forum-search:Not syncing with iCloud

Comments

  • BenBen AWS Team

    Team Member

    Hi @jdeditor,

    My biggest problem is the duplicated entries.

    We introduced a duplicate removal tool in 1Password v7, but that would require an upgrade. Unfortunately v6 doesn't have any such tool. It may make the process easier to sort your item list by date modified, so that you can more easily see what changes were made recently.

    Now I can't sync my primary vault with iCloud.

    What sort of difficulty are you having when trying to sync with iCloud?

    Please let me know.

    Ben

  • jdeditorjdeditor
    Community Member

    I just won't let me sync.

  • BenBen AWS Team

    Team Member

    @jdeditor

    Is iCloud one of the options in the dropdown where it says "none" in the first screenshot? If so, what happens when you select that?

    Ben

  • jdeditorjdeditor
    Community Member

    Yes, it is but when I try to choose it, the second screenshot pops up. "Disabling Sync"

  • BenBen AWS Team

    Team Member

    @jdeditor

    Okay. Check the 'delete data from the folder' option and then click 'disable sync.' Does that then allow you to establish syncing via iCloud?

    Ben

  • jdeditorjdeditor
    Community Member

    Yes. Now it's asking me to enable iCloud

  • jdeditorjdeditor
    Community Member

    Which I have and I get this now

  • jdeditorjdeditor
    Community Member

    I think we can stop. My frastration with this has made me give up and upgrade to 7, the family plan.

  • BenBen AWS Team

    Team Member

    I'm glad to hear you're getting on board with 1Password 7 and 1Password Families, but I'm sorry it is only due to frustration with your existing setup. Fortunately I do think you'll have a much better time going forward with 1Password Families.

    We have a guide on migrating to membership here:

    Move your existing 1Password data to a 1Password account

    I hope that helps. Should you have any other questions or concerns, please feel free to ask.

    Ben

This discussion has been closed.