To protect your privacy: email us with billing or account questions instead of posting here.

Signed up with paid subscription on phone. Where to sign up for account?

Options
Nick123
Nick123
Community Member

Paid for the subscription (annual)
Do not have option to sign up, its asking for existing password and key, and registered email


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @Nick123! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email about this issue. So we don't duplicate the answers, we will get back to you over there as soon as possible.

    Thank you for your patience!

    ref: WUH-68511-177

  • Nick123
    Nick123
    Community Member
    Options

    Thank you.
    I am now logged but the subscription does not appear. Its a trial account.
    Can both be merged?

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @Nick123,

    We will get back to you over the email as soon as possible, so we don't share personal and purchase information on a public forum.

This discussion has been closed.