unable to add ios device to account.

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dduncan813
dduncan813
Community Member
in iOS

I use my iPhone to scan QR code from Preferences/accounts 1Password7 on my Mac. It transfers the first three lines. I enter my master password and get a message "invalid login Information"

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:unable to add ios device to account

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  • dduncan813
    dduncan813
    Community Member
    Options

    I use my iPhone to scan QR code from Preferences/accounts 1Password7 on my Mac. It transfers the first three lines. I enter my master password and get a message "invalid login Information"

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @dduncan813!

    Are you able to login to your 1Password account in a browser, instead of in the app?

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