I have been using 1Password for several years up until version 6. I did not have a subscription because up until recently I was only managing my own passwords, and dropbox syncing my vaults worked just fine.
About a week ago, I decided that I would like my wife and son to start using a password manager so I purchased a family subscription and upgraded to 1Password 7. At some point during the last week, 1 entry reverted to a previous state, losing the current password and the security questions I had just added to that login account, and 2 other entries disappeared.
Although there's always the possibility of user error, I think it's pretty unlikely. I was able to go through a password recovery process and set up new security questions for the one account a couple of days ago. But now the entry in 1Password is again incorrect.
I am using 1Password on both my mac and my iPhone. I have not yet gotten around to setting up my iPhone to sync with the new family account and is it turns out the 3 entries that are having trouble are correct on my iPhone.
Would appreciate some advice on how best to proceed.
1Password Version: 1Password 7 Version 7.4.1 (70401002) 1Password Sto
Extension Version: Not Provided
OS Version: 10.15.2 (19C57)
Sync Type: sync to account on my.1password.com