the 1password box won't save login and password

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gpeck27
gpeck27
Community Member
in Families

The 1password box pops up but the functions are grey out and will not save login or password

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:the 1password box won't save login and password

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @gpeck27! Welcome to the forum!

    Can you please share a screenshot of the greyed out functions with us?

  • Greg
    Greg
    1Password Alumni
    Options

    Hi @gpeck27,

    I have found your email on our side and replied to you just now. Please check the necessary instructions in my reply and let us know if they work. :) Thanks!

    ++
    Greg

    ref: BHH-38921-812

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