Can't change my account profile avatar photo (family organizer account)

edited February 3 in Families

Change the language to English. Then can modify/


  • ag_anaag_ana

    Team Member

    Hi @3password!

    What language was your 1Password set to before you switched to English? I would like to test this to make sure this doesn't happen.

  • Hi @ag_ana
    The language before I switched to Eng was Simplified Chinese.
    In Chinese version, you can't change the avatar through web version.

  • ag_anaag_ana

    Team Member


    I have just tried this here and I was able to change my avatar even when I set my language to Chinese. Do you remember the error message that you saw when you tried to do this on your machine?

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file