I purchased 1Password on Apple's store. Is there any way to upgrade to families? Thank you.

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tsherrell
tsherrell
Community Member
in Families

I purchased 1Password on Apple's store. Is there any way to upgrade to families? Also, I am now having to work on Windows (unfortunately) but still have an iPhone. Not sure if that information helps.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:1Password on apple store

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  • arturo_aubry
    arturo_aubry
    1Password Alumni
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    Hi @tsherrell,

    Welcome to the forum, I'm Arturo and will be happy to help!

    We can definitely assist you to upgrade to 1Password Families. As this is a public forum (and we're dealing with private info), can you send us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there?

    After you've sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • tsherrell
    tsherrell
    Community Member
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    [#JWL-76591-573]

    Thanks Arturo!

  • ag_tommy
    ag_tommy
    Options

    @tsherrell

    Thanks for sending in that email. Someone will be with you as soon as possible. We appreciate your patience.

    ref: JWL-76591-573

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