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Master Password not accepted

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System
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This discussion was created from comments split from: I can’t log in.

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  • philkinney
    philkinney
    Community Member
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    I just got the 1Password 7 APP for my iMac. Signed up for 1Password, have my Emergency Kit, Master Password and Secret Key. The app icon is in my Tray but when I click on it and put in my Master Password, it won't accept it? Help please??

  • ag_ana
    ag_ana
    1Password Alumni
    edited April 2020
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    Hi @philkinney! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also emailed us. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: VFE-38849-113

  • philkinney
    philkinney
    Community Member
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    OK, Thanks, I will be waiting for a new E-Mail contact.

  • ag_ana
    ag_ana
    1Password Alumni
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    Sounds good! I see that my colleague Andrew replied to your email an hour ago, so I will let you continue the discussion over there :)

This discussion has been closed.