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Console on macOS constantly keeps showing a 2BUA8C4S2C.com.agilebits.onepassword4-helper error

dalogrus
dalogrus
Community Member
in 1Password 3 – 7 for Mac

Hi,
I was recently looking at the console on my Mac and noticed there is a constant flow of errors caused by some AgileBits code.
Below is the copied text from the console:

fault 16:18:47.251861 +0100 2BUA8C4S2C.com.agilebits.onepassword4-helper connection from pid 52690: Warning: Exception caught during invocation of received message, dropping incoming message and invalidating the connection.
Exception: *** -[NSCFString stringByAppendingString:]: nil argument
*** -[__NSCFString stringByAppendingString:]: nil argument
(
0 CoreFoundation 0x00007fff2f12bacd __exceptionPreprocess + 256
1 libobjc.A.dylib 0x00007fff59833a17 objc_exception_throw + 48
2 CoreFoundation 0x00007fff2f12b8ff +[NSException raise:format:] + 201
3 Foundation 0x00007fff312e630b -[NSString stringByAppendingString:] + 104
4 2BUA8C4S2C.com.agilebits.onepassword4-helper 0x000000010b81c447 2BUA8C4S2C.com.agilebits.onepassword4-helper + 910407
5 2BUA8C4S2C.com.agilebits.onepassword4-helper 0x000000010b81b08f 2BUA8C4S2C.com.agilebits.onepassword4-helper + 905359
6 Foundation 0x00007fff31315167 __NSXPCCONNECTION_IS_CALLING_OUT_TO_EXPORTED_OBJECT_S2 + 12
7 Foundation 0x00007fff312e897c -[NSXPCConnection _deco<…>

Can anything be done about this?
Thanks!

1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: 10.14.6
Sync Type: local

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @dalogrus! Welcome to the forum!

    I would like to ask you to generate a diagnostics report from your Mac and email it to us to support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • dalogrus
    dalogrus
    Community Member

    Hi,
    would this be it? [#YFP-99311-345]
    Thank you

  • ag_ana
    ag_ana
    1Password Alumni

    @dalogrus:

    Yes, thank you! Thank you! I confirm that I have managed to locate your message in our system, and I see that Brenty has already replied to you over there :+1: So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and let you continue the conversation via email :)

    ref: YFP-99311-345

This discussion has been closed.