Website not accepting my username/password

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green181
green181
Community Member
in 1Password in the Browser

Hi, I got a username/password incorrect message when attempting to log in to https://nb.fidelity.com/public/nb/default/home. I accomplished a password reset and updated 1password. I logged out and attempted to log back in and again I got a username/password error message.

1Password Version: 7.5
Extension Version: 1.19.2
OS Version: OS X 10.15.4
Sync Type: Not Provided
Referrer: forum-search:Username password incorrect

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  • green181
    green181
    Community Member
    Options

    Update. Double-checked the username and updated 1Password. Should have been the same, but it fixed the issue.

  • ag_michaelc
    ag_michaelc
    Options

    Glad to hear things are OK now, @green181. :smile:

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