I'm getting "1password can't verify the identity of your web browser" after Firefox upgrade

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mmilliss
mmilliss
Community Member
in Mac

Firefox upgraded today to version 78.0.1 and now I get a "1password can't verify the identity of your web browser" message when the 1Password add-on is installed. I tried the suggestions here - https://support.1password.com/code-signature/ but this didn't make any difference.
Any help appreciated.

1Password Version: 1Password 7 Version 7.5 (70500002) Mac App Store
Extension Version: 4.7.5.90
OS Version: macOS Mojave 10.14.6
Sync Type: Not sure what this means.

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @mmilliss!

    Can you try rebooting your computer once, and see if that helps?

  • mmilliss
    mmilliss
    Community Member
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    Hi,
    I work in IT so the first thing I did was turn it off and back on again :)
    I did try it again but it still didn't fix it.
    I did just try deleting and reinstalling firefox and it all seems to be working again.
    Thanks for your help.
    Matt

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    You are welcome @mmilliss! I am glad to hear this :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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