Read first: Previous version support information

Can't login on version 7.6.778 but can on site and 1pwdx

Options
XnCelt
XnCelt
Community Member
in 1Password 7 for Windows

Any itdea why I "Can't login on version 7.6.778 but can on site and 1pwdx"?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Can't login on version 7.6.778 but can on site and 1pwdx

Comments

  • XnCelt
    XnCelt
    Community Member
    Options

    Was there a recent update to the desktop app? Is there a bug?

  • bundtkate
    bundtkate
    Options

    Could you clarify a bit more what's not working here, @XnCelt? For example, are you setting up 1Password for the first time and unable to sign in to your account? Were you previously able to unlock and now you're not? Did you recently change your Master Password by chance?

  • XnCelt
    XnCelt
    Community Member
    Options

    I did recently change my master password. I learned that I needed to login with my old password, click the red banner and login in with my new password that I changed on another device to sync My 1pwd for Windows. Thx. All solved.

  • bundtkate
    bundtkate
    Options

    Awesome, glad to hear it, @XnCelt! :chuffed:

This discussion has been closed.