Billing amount confusing

So I have been using 1password with pleasure since 2-3 weeks. My billing is approaching and I signed up with a 50% discount. like for all new subscribers. Anyhow I came across the following screen and was confused. The %50 discount is applied (it seems) but the total is still without discount? Need clarification as to what I will be billed. Please see attached screenshot.

1Password Version: 7.6.780
Extension Version: Not Provided
OS Version: win 10
Sync Type: Not Provided


  • BenBen AWS Team

    Team Member

    Hi @gandalf12

    We're aware of an issue where in some situations this screen will show the total instead of the amount due. What you're really looking for here would be the amount due (which is not shown), rather than the total (which is). We'll be working on getting that corrected. :+1: If you have questions about your specific bill I would encourage you to reach out to our billing team at [email protected]. Due to privacy concerns we're unable to get into individual specifics here on this public forum.



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