Firefox extension pops up every time I try to login to a site and interferes with login. Why?

The 1Password extension for Firefox on Windows 10 gets in my face every time I visit a site where I have a saved login. It pops up and blocks the login screen even if 1Password is unlocked.

Why does it do this annoying behaviour? I can't login to my Ars Technica account because of this. I have to quit 1Password (including the background helper) or disable the extension in order to login. Is this the intended behaviour or has the extension been abandoned?

1Password Version: 7.6.780
Extension Version:
OS Version: Windows 10
Sync Type: 1Password


  • GregGreg

    Team Member

    Hi @Boosh,

    1Password companion extension should not pop up and suggest you to update a Login item, if 1Password 7 is unlocked.

    Could you please check the extensions in Firefox and make sure that you do not have 1Password X installed in addition to 1Password companion extension?

    Let me know what you find and we'll work from there. Thanks! :+1:


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