I can't log into my 1Password app on my computer, though I can log into my account.

I'm a long time customer. I just upgraded to a family plan and created a 1password.com account. Luckily, I successfully migrated my vault. I did not delete original value (and I still have my vault on dropbox). However, now I can no longer log into the apps (on laptop or iOS). installing the applications did not help. I am quite confident that I did NOT change my master password and that this is a software issue (defect).

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided


  • BenBen AWS Team

    Team Member

    Hi @drlight

    I see you've also sent us an email thread. I'll reply there and to avoid duplicating efforts I'm going to close this forum thread. Thanks!


    ref: ACN-98991-628

This discussion has been closed.