Read first: Previous version support information

How can I import my 1password standalone MAC licence backup folder to Windows 1Password?

Options
MacyGracy
MacyGracy
Community Member
in 1Password 7 for Windows

Dear 1Password Team,

over many years I have the MAC standalone licence from 1Password. Also for my iPhone. Now I sold my iMac and made an backup from my account before. On my iPhone the 1Password App is still active. My question now is, how can I import my backup folder to my new 1Password Account? The Windows 1Password App can't read the 1Password export folder from Mac?

All the best
Matthias

1Password Version: 7.6.2
Extension Version: Not Provided
OS Version: Windows 10 Pro
Sync Type: iCloud
Referrer: forum-search:import backup

Comments

  • Blake
    Blake
    Options

    Hey @MacyGracy 😊

    We would love to be able to take a look at things with you, so that we can help you get 1Password for Windows running smoothly!

    Could you shoot me and my team an email over to support+windows@1password.com so that we step in and see where we need to go next with things?

    After you have sent the email, please feel free to post the ticket number you received here so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

This discussion has been closed.