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Unable to view "Add a Security Key" on my 1Password account for setting up Yubikey

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smohanan20
smohanan20
Community Member
in Memberships

I have a Yubikey 5C that I'd like to setup as a part of my 1Password auth. Based on the steps mentioned in the wiki, I'm supposed to see a "Add a Security Key" on my account while adding 2 factor authentication however I'm only seeing an option to add Google Authenticator app instead. I'm trying it on the website.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:yubi

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  • ag_tommy
    ag_tommy
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    @smohanan20

    Add the Authenticator app first and then the option for the YubiKey will be presented.

  • smohanan20
    smohanan20
    Community Member
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    Thanks @ag_tommy! That works. Would be great if this is specified in the help section: https://support.1password.com/security-key/

  • ag_tommy
    ag_tommy
    edited October 2020
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    This section mentions the setup portion, though I agree it doesn't necessarily jump out at you and make you take notice. I'll pass your feedback along.

    Before you can use your security key as a second factor for your 1Password account, you'll need to turn on two-factor authentication for your 1Password account.

    Have a great weekend.

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