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my.1password.com VERY slow, what is causing this?

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ReneeAl
ReneeAl
Community Member
in 1Password 7 for Windows

I am having this problem for a couple of weeks now. Whenever I enter my.1password.com the webpage responds VERY slow. It is so slow that often an error message "Took too long" appears. I am using Chrome and the Chrome extension (which is working perfectly fine). Other webpages I use are loading fast and without any problems, so it's not my internet connection.

Is this a known problem? What can I do about this?

1Password Version: 1Password X 1.22.1
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided
Referrer: forum-search:slow

Comments

  • Greg
    Greg
    1Password Alumni
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    Hi @ReneeAI, thank you for getting in touch!

    The situation you described is quite strange. Have you tried signing in to your account on 1Password.com in a different browser? Does the issue remain there?

    Also, please try to create a clean profile in Chrome and check if the issue remains there. Thank you! :+1:

    ++
    Greg

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