reinstall 1PW6 after trying trial version 1PW7 mac sierra os 10.13.6

catspaw50
catspaw50
Community Member
edited October 2020 in 1Password 3 – 7 for Mac

I can't seem to reinstall 1PW6 after trying 1PW7 trial. how can I reinstall 6? I still have the app on my computer but it won't respond after I enter my password.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:reinstall 1PW6 after trying trial version 1PW7 mac sierra os 10.13.6

Comments

  • @catspaw50

    Please try these instructions:

    1. Quit Safari if running
    2. Open and then quit 1Password completely — ⌘⌥⌃Q (Command Option Control Q)
    3. Drag 1Password to the Trash, but DO NOT use a "cleaner" app to remove 1Password if you have one (MacKeeper, CleanMyMac, AppZapper, etc)
    4. Empty the Trash
    5. Restart your Mac
    6. Install 1Password from our website: Download for Mac - 1Password 6
    7. Open 1Password

    Are you then able to unlock 1Password 6?

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