Read first: Previous version support information

Google Log-in Fail

Options
HFTobeason
HFTobeason
Community Member
edited April 2023 in 1Password 3 – 7 for Mac

No amount of clicking on the 1P icon is having any effect on this login page (https://accounts.google.com/signin/v2/challenge/pwd):

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    Hi @HFTobeason!

    Google login is working fine for me here. What version of 1Password X are you using, and in which browser and browser version?

  • HFTobeason
    HFTobeason
    Community Member
    Options

    @ag_ana Thank you for your reply. I'm using 1Password 7 Version 7.7.BETA-12 (70700012), Safari Release 115 (Safari 14.1, WebKit 16611.1.3.5), and macOS 11.0.1 Beta (20B5022a).

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @HFTobeason:

    Thank you for the confirmation. Are things working if you click on the 1Password browser extension icon directly in the Safari menu bar, next to the URL, or if you invoke the browser extension with the Cmd+\ keyboard shortcut?

  • HFTobeason
    HFTobeason
    Community Member
    edited November 2020
    Options

    @ag_ana 1P does work from the Safari menu bar icon, and fills correctly. CMD+\ has no effect, but that's because I have shortcuts disabled:
    [EDIT] I enabled CMD+\, and that also works as expected.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @HFTobeason:

    Thank you for the confirmation. Can you please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), and then relaunch 1Password? Are you able to click on the 1Password button inside the form now?

  • HFTobeason
    HFTobeason
    Community Member
    edited November 2020
    Options

    I have discovered a possible hint to the failure... This is what my SafariTP Console reports when I click on the inline 1P icon:

    [Info] Content blocker prevented frame displaying https://accounts.google.com/signin/v2/challenge/pwd?service=accountsettings&passive=1209600&osid=1&continue=https%3A%2F%2Fmyaccount.google.com%2F&followup=https%3A%2F%2Fmyaccount.google.com%2F&authuser=0&flowName=GlifWebSignIn&flowEntry=AddSession&cid=1&navigationDirection=forward&TL=AM3QAYZo6pvYWCyablhGeHKSH8XrQU_o6mHe88ZCFdqZNkhq-3qw7mFmZceucy4N from loading a resource from https://play.google.com/log?format=json&hasfast=true (ServiceLogin, line 422)

    I'm not sure which blocker is the problem, plus the inline 1P icon works pretty much everywhere else...

  • HFTobeason
    HFTobeason
    Community Member
    Options

    Yup - disabling all content blockers works - not sure which one is the issue still...

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @HFTobeason:

    Do you have other extensions installed in Safari?

  • HFTobeason
    HFTobeason
    Community Member
    edited November 2020
    Options

    Turns out it's the Minim extension that was blocking the inline 1P icon. I had to allow 3rd party images and 3rd party documents. Now all is working just fine. Sorry for the fire drill.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    No worries at all @HFTobeason! I am glad that you found the culprit :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.