Adding 1Password to iPad Pro 12.9

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Jeldard
Jeldard
Community Member

My membership works online. My app works on my iPhone 12 Pro Max. But when I try to install on iPad, it tells me I don’t have the right sign-in information. Same password and login user name as other two. I did have 1Password on my iPad but deleted it because I think it had a different key and wouldn’t sync. I’ve tried some of the things in the community but no success so far.
Also. What is 1Password7?
Thanks for any help


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Jeldard
    Jeldard
    Community Member
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    Additional information. Using the latest iOS. Syncing through membership.
    It gets to the screen that says We found one account. Choose an account to add to this device.
    I click on the account and it asks for the Master Password
    I enter the same one I use for iPhone and Website membership.
    Prompt comes up A problem with your sign in. Use Master Password or sign in manually
    Ugh

  • Jeldard
    Jeldard
    Community Member
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    I can’t install on iPad Pro 12.9. Keeps telling my i already have an account

  • This discussion was created from comments split from: How to add 1Password to my iPad?.
  • Ben
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    Hi @Jeldard

    I'm sorry to hear about the trouble. On you iPhone please open 1Password > Settings > 1Password Accounts > [Your Account] > Setup Other Devices. You should see a QR code appear. You can then scan this code from the welcome screen on your iPad to pull your account details in. Then enter your Master Password.

    What is 1Password7?

    1Password 7 is the current version of the 1Password apps.

    Please let me know how scanning the QR code turns out.

    Ben

  • Jeldard
    Jeldard
    Community Member
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    Thanks. I kept trying to use the one it was showing.

  • Ben
    Options

    You're welcome. Did scanning the QR code work?

    Ben

This discussion has been closed.