Why my Primary vault only appears on my iPhone.

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klsound2000
klsound2000
Community Member
in Mac

Why do I only see my "Primary" vault on my iPhone? I cant see this vault on my Mac laptop? I want to have 1 vault on both devices.

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Referrer: forum-search:Why do I only see my "Primary" vault on my iPhone? I cant see this vault on my Mac laptop?

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  • ag_tommy
    ag_tommy
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    @klsound2000

    The Primary vault is leftover from what you had before moving to a membership. Memberships do not use a Primary vault.

    1. Sign-in to your account on the iPhone if you have not already done so.
    2. Make sure and copy or move any items from the Primary vault to the Personal/Private vault that may be missing.
    3. Remove the Primary vault.
  • klsound2000
    klsound2000
    Community Member
    Options

    Thank you. make complete sense.

  • klsound2000
    klsound2000
    Community Member
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    Can I ask what't the difference between my vault with my "full name" and the "Personal" vault?

  • ag_ana
    ag_ana
    1Password Alumni
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    @klsound2000:

    Typically, the "full name" is the name of the 1Password account, if you chose it during account creation. Are you sure this is actually a vault, and not just the name of the 1Password account you chose?

  • klsound2000
    klsound2000
    Community Member
    Options

    Thank you.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    You are very welcome :)

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