Login syncing to other Mac but not showing up on iPad

=RS=
=RS=
Community Member
Unfortunately the sync is not working correctly for me. At least there is one specific login I have found that is shown on my MacPro and MBP but not on my iPad.
Everything looking good on Dropbox (all files synced), but no matter how often I hit "sync now" this login will just not show up on my iPad.

Comments

  • thightower
    thightower
    Community Member
    Please try rebuilding the data file.

    https://onepassword-osx.tenderapp.com/kb/troubleshooting/1password-appears-empty

    This covers non showing data but is also good if you seem to be missing a login.

    You may also wish to clear the cache which is also in the link above.

    Once you have done this then try your sync again.
  • khad
    khad
    1Password Alumni
    Please be sure to wait for Dropbox to finish syncing your changes on your Mac after the rebuild. (Dropbox will say "All files up to date" in the menu when you click its icon in the menu bar.)

    Once that is done, reset Dropbox syncing on your iPad. Open the 1Password app and then tap:

    Settings > Sync > Dropbox > Account > Reset

    Then turn Dropbox syncing back on.
  • =RS=
    =RS=
    Community Member
    That did the trick, thanks.
  • khad
    khad
    1Password Alumni
    Good news! Thanks for letting me know. I was beginning to worry. :lol:
This discussion has been closed.