Vault seems to be read-only, can't modify anything.

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cliffheaberlin
cliffheaberlin
Community Member

I have 1Password 7.7 and am unable to modify anything in my vault. I seem to remember that there used to be an "edit" button (for example, adjacent to a secure note) to click, but that's not present. Using the menu bar doesn't work either as most commands under both "File" and "Edit" are grayed out. Any thoughts on how to regain some basic functionality on 1Password?


1Password Version: 7.7
Extension Version: Not Provided
OS Version: OS 10.15.7
Sync Type: iCloud
Referrer: forum-search:edit secure note

Comments

  • ag_ana
    ag_ana
    1Password Alumni
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    Hi @cliffheaberlin!

    The behavior you are describing is that of when the 1Password app has not been activated, either with a license or with a subscription. Can you confirm that you have purchased the 1Password 7 app, and applied your license to it, or added your 1Password account to it already?

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