Lost HDD can't login to 1password

My HDD crashed & I replaced with SSD. Now I cannot access 1password with newly installed Windows. On web login at https://my.1password.com/signin?l=en I can get to my account, sort of. It displays my account name & status but only shows first 8 digits of secret key, the rest are all ********. How can I recover full key to login online and download new install for laptop?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Lost HDD can't login to 1password

Comments

  • bptsj
    bptsj
    Community Member

    I was able to find my full secret key on my Android phone App, Whew !!!.......

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you for the update @bptsj! I am glad to hear this :) If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

This discussion has been closed.