Upgrading to Families Account from Individual - no "Invite People" in the sidebar

ponderosa_74
ponderosa_74
Community Member

Just as the title says, I want to upgrade to Families from my Individual account and I don't have the "Invite People" option in the sidebar.
Any input/advice? I have emailed 1Password but I get an auto-reply. I have not replied to that email, thought I would ask here first. Here's a screen shot:

Thanks for any help!

Comments

  • @ponderosa_74

    Please reply to that email and letting my colleagues assist you. We do not answer account-specific questions in the forum for your privacy and protection. They can guide you as necessary.

    Typically this occurs when someone has subscribed through the app store. In those situations, you will need assistance from my colleagues to make the transition.

  • ponderosa_74
    ponderosa_74
    Community Member

    ok, thanks for the prompt reply

  • You're welcome. We look forward to continuing the conversation.

This discussion has been closed.